BestMark News

Mystery shopping at a casino

Mystery shopping is a big help not only for companies that want to sell goods, but for businesses in the service industry as well. One such industry that may surprise you is casinos! These companies are very interested in what visitors have to say about their service, and for shoppers who like to gamble, it may be a good idea to take a casino up on the proposition and try mystery shopping.

Typically, a casino wants to know all about its gambling services. What will typically be asked of you is to note perhaps ten different people working at the casino in various functions, such as the card dealers, the person working the roulette table and the person serving drinks. Along with this, you may also need to interact with the employees who work in the buffet and the workers who hand out the chips and let you cash out at the end of your stay. It's a busy world, and casinos themselves are designed to create a hectic, playful atmosphere of devil-may-care abandon. Despite this, you must be able to remember: who you spoke to, when you spoke to him or her, what you asked, and what his or her response was. You must do this wearing clothing appropriate to a casino while gambling your own money. Mission impossible? Not quite – not if you know what you're doing.

Developing your memory
Remember that sometimes mystery shoppers can't be as obvious as writing things down in a notebook. Sooner or later, you're going to have to remember something complex and easy to forget, and then remember it long enough to slip away somewhere private and write into your phone if necessary. Psychology Today recommended a few memory tricks, one of which was to repeat what you're trying to remember over and over again. This might work for some things, such as what is spoken to you, but remembering specific times along with that will prove a little difficult. Perhaps use another recommended trick, which is visualization. Simply visualize the time by picturing it on a clock face.

If this is too hard, remember that diving watches have a slide that let you mark the minute hand and click into place. Just mark the hand, ask your question, and disappear into the crowd to write down the response into your phone.

Gambling isn't free
Another point to remember is that you may not be completely reimbursed for your gambling, and if you want to fit in, you're going to have to spend a little bit of money. It doesn't have to be a lot, but remember that being a mystery shopper is a little like being a spy, so you have to be convincing. Another good thing to recall later, if you happen to strike it rich, is that taxes on casino winnings are a complicated matter, according to the Turbo Tax blog. You may want to keep a record of this. You won't be reimbursed on the taxes you pay for your casino winnings.

When to choose a casino assignment
This job is going to be a bit more hectic, should you choose to accept it. So remember to only pick a time when you know you aren't doing much on the weekend, and decide to make a day of it. Bring some friends, and let them have fun while you periodically do your business for the company that hired you, and then move back to your group to share the good times and pleasant memories that a day at a casino can bring. Remember that not everyone will get to experience the thrill of entering a casino under an assumed identity, with a secret, ulterior plan. Try to make the most of it.