Utilize mystery shopping to keep quality high

Providing high-quality products and services is something every business should strive for. Mystery shoppers can secretly and discretely come through a store and make sure everything is up to par, something that could be helpful especially in the food service industry.

Providing high-quality products and services is something every business should strive for. Mystery shoppers can secretly and discretely come through a store and make sure everything is up to par, something that could be helpful especially in the food service industry. Australian news source The Queensland Times spoke with Scott and Jolene Martin of Boonah Fruit Supply, a shop which is competing for a title as the best produce company in Brisbane.

"The final round of mystery shopping will commence in the coming weeks and evaluations will be even more difficult due to the caliber and closeness of all the finalists," Scott Martin said.

In this case, the stores are browsed by mystery shoppers from the judging body and given the award based on how well they perform in comparison to the competition. This is a case in which the business may benefit from doing mystery shopping of its own volition.

Not only does mystery shopping benefit the business, but shoppers themselves can make good amount of extra money every year. The Independent spoke with Barry Grossman, who said he has utilized mystery shopping gigs to fortify his income over the past many years.

"I've probably done more pubs and restaurants than anything, but you can get odd requests like going to a train station with the timetable and standing there all day to see how many trains are late," he told the news source. "It's not always shopping. … It's good work if you want to be able to pick and choose the times you work and to be able to say no. There's no contract you have to sign to say you'll definitely do certain jobs."

Being a mystery shopper gives people the ability to help out restaurants while assisting themselves in the income department. The more gigs you apply for the more likely it is you will get more in the future, so be sure to be proactive.