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Catch these mystery shopping scams

Catch these mystery shopping scams

Mystery Shopping

If you are interested in secret shopping as a hobby, side job, or career, watch out for opportunities that seem legitimate but are actually scams. Here are some ways to tell if an offer is a scam.

Mystery shopping at events

Mystery shopping at events

Entertainment, Mystery Shopping

Large public events like concerts and festivals use mystery shoppers to help them improve the customer experience at a venue. This article describes strategies for successful shopping at large scale events.

Pros and cons of mystery shopping with a friend

Pros and cons of mystery shopping with a friend

Mystery Shopping

Sometimes, having an accomplice or partner with you on a mystery shopping assignment could be helpful. This article discusses the pros and cons of secret shopping with a friend.

Things to look out for while mystery shopping at a restaurant

Things to look out for while mystery shopping at a restaurant

Mystery Shopping, Restaurants

Restaurants frequently use mystery shoppers to learn about the strengths and weaknesses of their food, service or facilities. Here are some tips for effectively mystery shopping at sit-down and fast food restaurants.

Mystery shopping: Food delivery assignments

Mystery shopping: Food delivery assignments

Mystery Shopping, Restaurants

Restaurants that offer delivery, as well as specialized food delivery operations, use mystery shoppers to improve the quality of their service. This article includes tips for secret shopping food delivery services.

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About Us

Since 1986, BestMark has helped businesses large and small improve employee and customer experiences and in turn, their brand reputation.  Our solutions drive repeat business, loyalty and sales, while turning customers into brand advocates.

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We draw from our arsenal of more than 600,000 mystery shoppers, intercept interviewers and compliance auditors, with 100% market coverage throughout the U.S. and Canada, along with a global partner network.  We are award-winning members of MSPA Americas.

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BestMetrix, our proprietary web-based business intelligence platform, offers real-time access to a robust suite of reporting and analytics tools. Combined with our proven customer-experience-enhancing methodologies, BestMetrix delivers actionable insights to meet your objectives.

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BestMark is one of the largest mystery shopping intelligence, customer experience and employee satisfaction measurement companies in the world. Follow us for industry insights, company news and more.

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